Meat+Poultry - July 2018 - 40
TOOLS OF THE TRADE
Live haul manager Rob
Hulse views footage of
potential occurences sent by
Arrowsight after auditing.
"I ask my
catch crews to
be their best
and to help
be their best."
- ROB HULSE
footage with the video and a time stamp of the
occurrence. He views the video and decides
whether he agrees with Arrowsight, in which
case he will use the video to coach, or if he
disagrees he will inform Arrowsight with the
reasons for disagreement, which helps train
Arrowsight's auditors in Tyson protocol.
Once Hulse identifies coachable moments,
he brings them to the attention of the crew chief
and crew members. How he and Tyson, and
the contract catching crews and crew chiefs
deal with coachable moments depends on the
potential occurrence and the people involved.
"There have been both good and bad
coaching moments, it'll usually work out,"
Hulse says. "I ask my catch crews to be their
best and to help everybody else be their best.
It's about the teamwork. We look at it as a team
and then we refer back to the coaching."
Mobile RVA possesses the potential to
increase bottom line, improve worker safety
and a host of other things that come from
auditing the video of processes, and Tyson's
Springdale complex invites all those attributes,
but according to Karen Christensen, Ph.D.,
senior director of animal wellbeing, North
American operations, improving humane
MEAT+ POULTRY | 07.18 | www.meatpoultry.com
handling remains the primary purpose.
"One gentleman was brought in for
coaching and he didn't correct," Hulse says. "I
went to his crew chief and he was taken out for
a while. He came back and got better. To this
day, he continues to come in and check in, and
he is now a champion of animal wellbeing."
"And that's how you change the culture,"
THE ACTUAL AUDIT
Auditing for chicken catching, or worker
safety, or asset management doesn't require
special training that differs from in-plant
auditing. Arrowsight clients provide the
company with operating procedures, rules and
their own training and Arrowsight trains its
"As long as we know what the client values
and the work rules and what they're doing, we
have a road map that we follow as we're doing
the auditing process and giving feedback, so
it doesn't matter if it's a construction site, or a
factory or a farm," Moshier says.
Sometimes special circumstances present
themselves, and other sources offer insight
into training auditors, and what audits should